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Microsoft Dynamics Customer Insights

UNLOCK INSIGHTS AND POWER PERSONALISED CUSTOMER EXPERIENCES

Understand your customer data and derive insights

Watch our on-demand webinar to find out how you can unify and understand your customer data and derive insights to deliver personalised processes and experiences. During the webinar, we demonstrate how you can map custom data sources to the Microsoft Common Data Model, orchestrate the customer journey across touch points and channels and enable AI.

Unlock insights to drive personalised, authentic engagement.

Having a 360 degree view of your customer is very important but according to Gartner, less than 10% of organisations are able to do this. But with Microsoft Dynamics 365, it’s now possible for you to unify your customer data across all sources, gain a 360-degree view of customers, and unlock insights to drive personalised, authentic engagement across channels. Download our data sheet to discover more.

LIKE WHAT YOU SEE?

Join likeminded individuals from organisations to share ideas, debate and get inspired on all things Customer Insights at our virtual dinners.

How to create personalised customer experiences

ANS’ Senior Solutions Architect, Donna Coxon, demonstrates the best features of Microsoft Customer Insights and explains how you can create meaningful, personalised experiences for your customers. Watch the demo to find out more.

GET READY TO BE INSPIRED...

What is Microsoft Customer Insights?

Organisations need to build personalised and meaningful relationships with their customers and in order to do that, they need to have a view of their customer data which is where Customer Insights comes in...

Create 5* experiences with a customer data platform.

With vast amount of data already available, you can refine your approach to customer engagement, leveraging customer data and insights to empower employees to deliver exceptional experiences to customers...

What does Customer Insights mean for retailers?

According to industry analysts, 2020 will bring exciting innovations that promise to reshape the retail industry. In this blog, Microsoft take a look at the opportunities and explore the data challenges resulting from these trends..